Refund Policy
At iThinkCrypto, we strive to provide top-quality education through our exclusive cryptocurrency course. We want you to be confident in your decision to learn with us.
Eligibility for Refunds
Since we offer a single, comprehensive course, our refund policy is limited to the following conditions:
- Refund Request Time Frame: Refund requests must be made within 7 days of the purchase date. After this period, no refunds will be issued.
- Course Access: If you have accessed more than 1 of the course content, your refund request may not be eligible.
- Technical Issues: If you encounter technical issues that prevent you from accessing the course, please contact our support team. If the issue cannot be resolved within 7 days, you may be eligible for a full refund.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support at iThinkCrypto@gmail.com with your purchase details, including the order number and the reason for your refund request.
- Our team will review your request and respond within 5 business days with the outcome.
Non-Refundable Circumstances
Refunds will not be issued in the following cases:
- Change of mind after purchase.
- Failure to complete the course.
- Lack of results or dissatisfaction with course content due to personal reasons unrelated to the material provided.
Contact Us
If you have any questions regarding our refund policy, feel free to reach out to our support team at iThinkCrypto@gmail.com. We’re here to ensure your experience with iThinkCrypto is positive and valuable.